Refund Policy
At Country Nuts & Confections, every item is made with care, love, and quality ingredients. Because our products are perishable and made to order, we do not offer refunds or accept returns once an order has been prepared or delivered.
However, we want you to be completely happy with your order. If there is an issue with your purchase—such as damage during delivery, a missing item, or a mistake on our part—please contact us within 24 hours of receiving your order so we can make it right.
To request a replacement or report a problem, email us at [your contact email here] with the following:
-
Your name and order number
-
A brief description of the issue
-
Clear photos, if applicable
We will review your request promptly and offer a solution, which may include a replacement or store credit.
❗ Please Note:
-
All sales are final. Due to the nature of our products, we cannot accept returns or issue refunds for taste preferences or accidental orders.
-
Refunds will not be issued for orders that cannot be delivered due to incorrect addresses or lack of recipient availability.
Thank you for supporting our small business. We appreciate your understanding and look forward to bringing sweetness to your day!