Terms & Conditions

Welcome to Country Nuts & Confections! By accessing or using our website (www.countrynutsandconfections.com) and placing an order, you agree to the following Terms & Conditions. Please read them carefully before ordering.

1. Product Availability & Descriptions

All of our products are handmade in small batches and availability may vary. We do our best to keep product listings accurate, including descriptions, pricing, and images. However, we reserve the right to make substitutions of equal or greater value due to seasonal availability or supply limitations.

2. Orders & Payment

All orders must be placed through our website. Full payment is required at the time of checkout. We accept major credit/debit cards and other listed payment methods through our secure online checkout. Orders are not confirmed until payment is received.

3. Delivery & Shipping Policy

We currently offer local delivery within Johnson County, Kansas for most of our baked goods and perishable items. Pickup is not available.

It is the customer’s responsibility to provide a correct and complete delivery address. We cannot guarantee redelivery or refund for failed deliveries due to:

Incorrect or incomplete addresses
No one available to receive the delivery
Unsafe or inaccessible delivery conditions

Shipping:
Some items are available for shipping within the United States. Shipping availability and rates will be shown at checkout, based on your location and item selection.

We are not responsible for delays or damages caused by shipping carriers, but if your item arrives in poor condition, please contact us within 24 hours and include photos so we can assist.

4. Cancellations & Changes

Because our products are perishable and made to order, we cannot accommodate same-day cancellations or changes once the baking process has begun. If you need to make a change, please contact us within 12 hours of placing your order and we’ll do our best to assist.

5. Refund Policy

Due to the perishable nature of our products, all sales are final. We do not accept returns or issue refunds once an order has been made or delivered.

If you experience an issue with your order—such as a missing item, delivery damage, or an error on our part—please contact us within 24 hours of delivery. We may offer a replacement or store credit at our discretion. For more details, see our Refund Policy.

6. Allergen Disclaimer

Our kitchen handles nuts, dairy, wheat, and other common allergens. While we follow best practices to minimize cross-contamination, we cannot guarantee allergen-free products. Customers with severe allergies should use discretion before ordering.

7. Intellectual Property

All content on this website—including logos, product descriptions, photos, and recipes—is the property of Country Nuts & Confections and may not be copied, distributed, or reproduced without written permission.

8. Privacy Policy

We respect your privacy and only collect personal information needed to process your order. Your information will never be sold or shared with third parties, except for payment processing or delivery purposes. For full details, see our Privacy Policy.

9. Contact Us

Questions or concerns? We’re here to help! Contact us by phone or email.

By placing an order with Country Nuts & Confections, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.